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CAD Drafter Job Description

General Summary of Duties:
Draft and quote projects per distributor/customer specifications, update the quote log as needed, answer incoming telephone calls, handle customer service issues with distributors/customers, maintain a high level of customer relations with all distributors.

Supervision Received:
Reports to Design Manager

Typical Physical Demands:
Requires significant periods of sitting and walking. Requires stooping, squatting, kneeling, and reaching. May require lifting up to 50 pounds. Requires working knowledge of all office equipment, i.e. computer, printer, copy machine, fax machine, telephone, etc. Requires normal vision range.

Typical Working Conditions:
Work is performed in a smoke-free office and manufacturing environment. Exposure to various chemicals, orders, and noise levels are possible in the plant area.

Duties and Responsibilities:

Essential Functions:
• Draft and quote projects
• Add quote to the outsource website
• Update quote log
• Answer telephones
• Handle customer service issues with distributors/customers
• Maintain a high level of customer relations
• Answer general, technical questions and inquires in Customer Service/Relations.
• Review accuracy of quotes and orders
• Issue custom requisitions
• File quotes
• Attend Customer Service/Design meetings as required

Marginal Functions:
• Attend meetings as required
• Assist with other departments as needed
• Assist Design manager with projects/assignments as required
• Assist with special assignments and projects as required
• Good communication skills and interpersonal relationships with all department supervisors
• Prepare reports and documentation as necessary
• Process improvements
• CAD file Management
• New product development

Performance Requirements:

Training, Education, Experience
• Overall knowledge of customer service and relations
• Good communication and interpersonal skills
• High school education with prior office experience needed
• Strong Computer Knowledge
• Minimum of 2 years AutoCAD experience in a manufacturing environment
• Must possess knowledge of Employee Handbook
• Strong knowledge and understanding of company policies, procedures, and practices
• Knowledge of Microsoft Office programs

• Knowledge of Faztek products and services
• Associates Degree in Mechanical Engineering

Pay Range:
• Negotiable

Training Time:
• 3 to 6 months

Note: These are not the only duties to be performed and some duties may be reassigned and other duties may be assigned as required at the company’s sole discretion.

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